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Frequently Asked Questions

How do I restore my Pro subscription on a new device?

Open the app → Settings → Restore Purchases. Make sure you're signed in with the same Apple ID that was used for the original purchase.

How do I cancel my subscription?

Go to your iPhone's Settings → tap your name → Subscriptions → Coqueto → Cancel Subscription. Your Pro access will remain active until the end of the current billing period.

Can I get a refund?

Refunds are handled by Apple. Visit reportaproblem.apple.com and sign in with your Apple ID to request a refund.

My purchase was successful but I still see the free version. What do I do?

Go to Settings → Restore Purchases. If the issue persists, close the app completely, reopen it, and try again. Contact us if the problem continues.

The voice/audio isn't working. How do I fix it?

Make sure your device is not on silent mode. Go to Settings in the app and check that Sound is enabled. If the problem persists, try restarting the app.

How do I reset my daily progress?

Daily progress resets automatically at midnight local time. You don't need to do anything.

Is Coqueto available on Android?

Currently Coqueto is available on iOS only. Android support is planned for a future release.

How do I delete my data?

All your data is stored locally on your device. To delete it, simply uninstall the app. For any additional data deletion requests, contact us at support@coqueto.app.